Terms and Conditions

 

Effective Date: June 6, 2025
Business Name: Etro Software LTD
Website: https://etrosoftware.com
Registered in: United Kingdom

 

1. Introduction

 

Welcome to Etro Software. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, please do not use our website.

 

2. Company Information

 

Etro Software LTD is a UK-registered company specializing in selling Microsoft 365. We are an official Microsoft Partner and only provide Microsoft 365.

 

3. Digital Products and Delivery

 

Microsoft 365 sold on our website is digital and delivered via email instantly after payment is confirmed. No physical products are shipped.

If you do not receive your product within 24 hours, please contact our 24/7 support team.

 

4. Payments

 

We accept secure payments via Stripe, which supports a wide range of payment options. All transactions are protected using industry-standard encryption and security protocols.

 

5. Refunds and Money-Back Guarantee

 

We offer a 30-day money-back guarantee for any reason. If you are not satisfied with your purchase or the Microsoft 365 doesn’t work as expected and our support team is unable to resolve the issue or you mistakenly ordered the Microsoft 365 and haven’t used it, you can request a full refund within 30 days of your order.

Please note:

  • Refunds apply only to purchases made on etrosoftware.com.

  • Excessive refund abuse or violation of licensing terms may result in ineligibility.

To request a refund, contact our support team.

 

6. Account Creation

 

You may create an account on our website to track orders and manage purchases. It is your responsibility to maintain the security of your account credentials.

 

7. Microsoft 365

 

Microsoft 365 sold by Etro Software is:

  • 100% legal

  • Issued by Microsoft

  • global use — you can download and use the Microsoft 365 anywhere in the world

 

8. Privacy and Data Protection

 

We collect personal data (such as email and payment details) during checkout to fulfill your order.
Your data is never shared, sold, or rented to third parties.
We use SSL encryption and host our website on secure WordPress infrastructure with robust protections.

View our Privacy Policy for more details.

 

9. Fraud and Order Cancellation

 

We reserve the right to cancel any order in cases of suspected fraud or unauthorized activity. In such cases, the payment will be refunded in full.

 

10. No Age Restrictions

 

There are no age restrictions and we do not knowingly collect personal data from anyone under the age of 13. Our Microsoft 365 are available to users of all ages.

 

11. Changes to Terms

 

We may update these Terms and Conditions at any time. Updates will be posted on this page. Continued use of our website implies acceptance of the revised terms.

 

12. Contact Us

 

For questions or assistance, contact us anytime:
🌐 https://etrosoftware.com/contact-us/