Terms and Conditions
Effective Date: June 6, 2025
Business Name: Etro Software LTD
Website: https://etrosoftware.com
Registered in: United Kingdom
1. Introduction
Welcome to Etro Software. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
If you do not agree with any part of these terms, please do not use our website.
2. Company Information
Etro Software LTD is a UK-registered company specializing in selling genuine Microsoft Software online. We are an official Microsoft Partner and only provide genuine Microsoft Software.
3. Digital Products and Delivery
All products sold on our website are digital and delivered via email instantly after payment is confirmed. No physical products are shipped.
If you do not receive your product within 24 hours, please contact our 24/7 support team.
4. Payments
We accept secure payments via Stripe, which supports a wide range of payment options. All transactions are protected using industry-standard encryption and security protocols.
5. Refunds and Money-Back Guarantee
We offer a 30-day money-back guarantee for any reason. If you are not satisfied with your purchase or the product key doesn’t work as expected, you can request a full refund within 30 days of your order.
Please note:
Refunds apply only to purchases made on etrosoftware.com.
Excessive refund abuse or violation of licensing terms may result in ineligibility.
To request a refund, contact our support team.
6. Account Creation
You may create an account on our website to track orders and manage purchases. It is your responsibility to maintain the security of your account credentials.
7. Genuine Microsoft Software
All Microsoft Software sold by Etro Software are:
100% genuine
Issued by Microsoft distributors
global use — you can activate and use the Microsoft Software anywhere in the world
8. Privacy and Data Protection
We collect personal data (such as name, email, and billing info) during checkout to fulfill your order.
Your data is never shared, sold, or rented to third parties.
We use SSL encryption and host our website on secure WordPress infrastructure with robust protections.
View our Privacy Policy for more details.
9. Fraud and Order Cancellation
We reserve the right to cancel any order in cases of suspected fraud or unauthorized activity. In such cases, the payment will be refunded in full.
10. No Age Restrictions
There are no age restrictions for using or purchasing from our website. However, users must be legally able to enter into contracts in their country of residence.
11. Changes to Terms
We may update these Terms and Conditions at any time. Updates will be posted on this page. Continued use of our website implies acceptance of the revised terms.
12. Contact Us
For questions or assistance, contact us anytime:
🌐 https://etrosoftware.com/contact-us/